SafeChat Privacy Policy

Last updated: July 15, 2025

1. Introduction

SafeChat.space (“SafeChat”, “we”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform.

2. What We Collect

We may collect the following personal data:

• ✅ Basic account info: email address, username, and password (hashed and secured)
• ✅ Payment details: Stripe account info for creators; billing data for buyers
• ✅ Usage data: chat activity, files uploaded, content sold, messages sent
• ✅ Device & technical data: IP address, browser type, operating system
• ✅ Consent confirmation: age verification for +18 content

3. How We Use Your Data

We use your data to:

• ✔️ Create and manage your account
• ✔️ Process payments and payouts via Stripe
• ✔️ Deliver platform features: chat, file upload, content sales
• ✔️ Improve platform security and performance
• ✔️ Comply with legal obligations (e.g., age checks, tax reporting)

4. How We Store Your Data

All data is stored securely on our servers and Supabase storage, with encrypted connections (HTTPS). We implement technical and organizational measures to protect against unauthorized access, loss, or misuse. Files uploaded are auto-deleted according to your channel settings.

5. Sharing with Third Parties

We only share your data with trusted third parties necessary to run the platform:

• ✅ Stripe – for secure payment processing
• ✅ Supabase – for authentication and storage
• ✅ Legal authorities – if required by law or court order

6. Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to:

• 📌 Access your data
• 📌 Request correction or deletion
• 📌 Withdraw consent at any time
• 📌 Object to certain processing
• 📌 File a complaint with your local Data Protection Authority

7. Cookies & Tracking

We use minimal cookies for session management and security. We do not use tracking pixels or advertising cookies. By using SafeChat, you consent to our use of essential cookies.

8. Data Retention

We retain your account data for as long as you maintain an account with us. Files uploaded are subject to automatic expiry according to the platform’s storage rules. When you close your account, your personal data will be deleted within 30 days, except for data required by law.

9. Changes to This Policy

We may update this Privacy Policy occasionally. We will post any changes on this page with an updated date. Continued use of SafeChat after updates constitutes acceptance of the revised Policy.

10. Contact

If you have questions about this Privacy Policy, please contact us at: info@safechat.space.